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Privacy policy

POLICY FOR PROTECTION, CONFIDENTIALITY AND PRIVACY OF PERSONAL DATA

I. General information

This Privacy Policy provides information regarding the collection, processing and protection of your personal data obtained in connection with the use of https://www.sfcbg.com/. 

For questions and contact with "SFC Group" Ltd., e-mail: office@sfcbg.com. 

For detailed information on personal data protection, as well as to submit complaints and reports, you can contact the Personal Data Protection Commission: Sofia, 2 Tsvetan Lazarov Blvd., tel. 02 9153580, e-mail: kzld@cpdp.bg.   

Using the services of https://www.sfcbg.com/ You consent to the collection, use and processing of your personal data in accordance with this policy and Regulation (EU) 2016/679.

The goods and services offered by "SFC Group" Ltd., through the electronic website https://www.sfcbg.com/ are intended for adults over 18 years of age.

Providing your personal data for use by https://www.sfcbg.com/ is voluntary. In case you refuse to provide the necessary personal data to https://www.sfcbg.com/, You give up the opportunity to purchase a product or use a service on our electronic platform.

https://www.sfcbg.com/ is not responsible for the processing of personal data on sites to which it is linked. https://www.sfcbg.com/ there are external references.

This Privacy Policy is an integral part of and complements the Cookie Policy and the General Terms and Conditions of the website https://www.sfcbg.com/.

II. Ways of collecting personal data

Collection of personal data provided by site users through their explicit consent.

Automatic collection of personal data obtained through the use of cookies and other similar technologies.

Collection of data obtained from third parties: providers of advertising, analytics, search results based outside the EU; providers of technical payment and delivery services, etc.

III. Personal data subjects and types of data processed

A visitor is any person who has loaded a page on https://www.sfcbg.com/ in their web browser.

The types of data that are subject to processing are: the visitor's location, actions performed by the visitor on https://www.sfcbg.com/, the visitor's preferences, the type of browser/device used, information contained in cookies.

The processing is carried out for: keeping statistics on the attendance of https://www.sfcbg.com/, improving the functionalities of https://www.sfcbg.com/, marketing purposes.

The data is stored until the intended validity of a given cookie expires or until it is deleted by the visitor.

The types of data that are subject to processing are: names, address, telephone number, e-mail address, IP addresses, information about actions performed by the user on https://www.sfcbg.com/. 

The processing is carried out for: providing the opportunity to carry out legal transactions and services at https://www.sfcbg.com/.

The data is stored for up to 10 years after the last service request or registration by the user who visited the site. https://www.sfcbg.com/. 

In order to fully offer services at https://www.sfcbg.com/, it is possible to share your personal data with the following persons: government authorities, courier companies, professional consultants (accountants, auditors, lawyers, banks, insurance companies), etc. Partial data may be shared in the event of a legal relationship between a user who is a party to a service contract with https://www.sfcbg.com/ and a business partner of the company, acting as a joint administrator of the provided data.

https://www.sfcbg.com/ does not collect information about: race, ethnicity, religious and philosophical beliefs, sexual orientation, sex life, political views, trade union membership, health, genetic and biometric data, criminal convictions and crimes.

Within the https://www.sfcbg.com/ may contain content that links to external web pages owned by third parties. In the event that you decide to visit such sites, https://www.sfcbg.com/ is not responsible for the policies, content and process of their operation.

IV. Cookies

The pages of https://www.sfcbg.com/ use cookies to store data. You can set your browser to refuse cookies in whole or in part. For more information, please read our Cookie Policy.

V. Data Security

https://www.sfcbg.com/ has taken the necessary measures to protect your personal data in order to prevent unauthorized use, alteration, destruction, disclosure, access, accidental loss, etc.  

VI. Your rights

As a data subject and user/user of https://www.sfcbg.com/, you have the following rights:

a. Right to information

In accordance with the applicable legislation in the field of personal data, you have the rights below, and we undertake to respond to each of your requests within 1 month of receiving the request in writing and without any fee. In the event of factual or technical difficulties in timely execution of such requests, the execution period may be extended by another 2 months, of which you will be notified within one month of receiving your request.

b. Right of access

You can request confirmation of whether and what personal data about you is being processed, as well as access to this data.

Any information, communication and actions on and in connection with your rights are carried out and provided free of charge. Where a user's requests are manifestly unfounded or excessive, in particular due to their repetitive nature, "SFC Group" Ltd. may either charge a reasonable fee, taking into account the administrative costs of providing the information or communication, or taking the requested actions.

c. Right to corrections

If we process incomplete or incorrect personal data from you, you can request its correction or completion at any time.

 d. Right to erasure

You can request the deletion of your personal data in the following cases:

  • the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • you withdraw your consent on which the data processing is based and there is no other legal basis for the processing;                  
  • you believe that personal data has been processed unlawfully.

Please note that there may be other reasons that prevent the immediate deletion of your data, such as statutory retention obligations, pending proceedings, establishment, exercise or defense of legal claims, etc. 

 e. Right to restriction of processing

You have the right to request restriction of processing if:

  • you contest the accuracy of the personal data, for a period that allows us to verify the accuracy of the personal data;
  • the processing is unlawful, but you do not want the personal data to be deleted, but instead require the restriction of its use;
  • we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims;
  • you have objected to the processing of the data pending verification whether the legitimate grounds of “SFC Group” Ltd. for processing the data override your interests.

If you request restriction of processing, we will inform you before the restriction of processing is lifted. 

f. Right to data portability

You may request the data you have provided in a structured, commonly used and machine-readable

  • the processing of the specific data is based on consent obtained or on a contractual basis; 
  •   the processing is carried out in an automated manner.

 g. Right to object

You have the right, at any time and on grounds relating to your particular situation, to object to processing of your personal data which is based on a legitimate interest or is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in “SFC Group” Ltd., including profiling based on these grounds.

Where you have given your consent to the processing of data for direct marketing purposes, you have the right to object to the processing of personal data at any time without giving reasons. 

h. Right to lodge a complaint

If you believe that we have violated applicable data protection legislation when processing your data and as a result have affected your rights, please contact us. Of course, you also have the right to lodge a complaint with the supervisory authority. In Bulgaria, this is the Personal Data Protection Commission.

l. Dispute Resolution and Applicable Law

In case of disputes, the applicable law is the law of the Republic of Bulgaria, and the competent court is the relevant court in the city of Pernik.

Any disputes between “SFC Group” Ltd. and the users of https://www.sfcbg.com/ regarding personal data may be resolved through negotiations between the parties. In the unlikely event of a legal dispute, it should be referred to the Personal Data Protection Commission or directly to the competent court.